FAQs
Are initial consultations free?
Our initial consultations are without charge and you have no obligation to subsequently proceed. This is simply a chance for us to show you examples of our work, discuss your ideas and to establish whether I am the right florist for you. It is entirely your decision as to whether you wish to make a firm booking.
How do I arranging an appointment?
To arrange an initial consultation:
- Call 0113 281 3182 and ask for Helen. In the event I am unable to take your call, please leave your name and telephone number and I will get back to you as soon as possible.
- You can request an appointment by completing our Contact Us form
- You can email me at helen@twigs.co.uk
I am happy to visit you at your home, you can come in to the shop or we can meet at a convenient location, such as the wedding venue.
How do I pay for my wedding flowers?A £100 deposit of is payable when you book us for your wedding. The balance is due 4 weeks prior to your wedding date. We accept payment by cash, cheque or bank transfer.
How for in advance do I need to book?As early as possible! Obviously, there are certain dates and that get booked up early and we generally only do one wedding per day. Saturday weddings and other popular dates often need to be booked a year in advance.
Do prices vary by season?Yes. The prices of flowers are seasonal and some varieties are cheaper or more expensive at certain times of the year. We will always advise on how to make the most of your budget for the date you are getting married. If your wedding coincides with a Valentine's Day, Mother's Day, a Bank Holiday or is held over the Christmas period, prices will be higher due to supply and demand.
Will the final price be the same as the quotation provided?Yes. If you make any final modifications to numbers, we will adjust the cost according, but it will always be in line with the original quotation.
Do you have a minimum order value?No. However, we may need to make a delivery charge unless you arrange to collect yourself.
How much should I budget for my wedding flowers?It is typical to spend around 10% of your total wedding budget on flowers. However, you may wish to spend more or occasionally less than this! During the initial consultation, we can discuss how to make the most of your budget.
Any other questions?
If you have any other queries or require further information, then please feel free to either email helen@twigs.co.uk or send us your question via our online contact form and we will do our best to provide an answer!